California Privacy Policy

Effective Date: June 3, 2025

This California Privacy Policy explains how Taxpayer Network handles personal information for California residents, ensuring compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). It supplements our general Privacy Policy and provides specific details about your rights and our data practices.

1. Scope and Applicability

This policy applies to California residents and covers “personal information” as defined by the CCPA, which includes any data that identifies, relates to, or could be linked to an individual. If you’re a California resident, this policy outlines your rights and how we collect, use, and share your information.

2. Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information from California residents:

  • Identifiers: Name, email address, phone number, IP address, device identifiers.
  • Financial Information: Tax debt details, income data (if provided via forms like the Tax Relief Quiz).
  • Commercial Information: Records of services or resources accessed (e.g., guides downloaded).
  • Internet Activity: Browsing history, pages visited, time spent, search queries, referral URLs.
  • Geolocation Data: Approximate location derived from IP address.
  • Professional or Employment Information: Job or income details (if provided).
  • Inferences: Preferences or characteristics inferred from your site interactions.
  • Sensitive Personal Information: Limited financial data (e.g., tax debt amounts) provided voluntarily.

We do not collect biometric information, sensory data, or government identifiers (e.g., Social Security numbers).

Category

Examples

Purpose

Identifiers

Name, email, phone, IP address

Connect users with professionals, site analytics

Financial Information

Tax debt details, income data

Facilitate tax relief connections

Commercial Information

Resources accessed (e.g., guides)

Improve service delivery

Internet Activity

Browsing history, page visits

Optimize user experience

Geolocation Data

Approximate location from IP

Analytics and fraud prevention

Professional Information

Job or income details

Assess tax relief eligibility

Inferences

User preferences

Personalize content

Sensitive Personal Information

Limited financial data

Quiz-based connections

 

3. Sources of Personal Information

We collect personal information from:

  • Direct Interactions: Forms you complete, such as the Tax Relief Quiz or contact forms.
  • Automated Technologies: Cookies, web beacons, and analytics tools tracking site usage.
  • Third Parties: Analytics providers (e.g., Google Analytics), advertising networks, or service providers assisting with site operations.

4. Purposes for Collecting Personal Information

We collect and use personal information to:

  • Provide educational resources, tools, and tax-related information.
  • Connect you with vetted tax relief professionals through our quiz.
  • Send marketing communications, such as newsletters (with your consent).
  • Analyze site usage to improve content and functionality.
  • Ensure security and prevent fraud or unauthorized access.
  • Comply with legal obligations, such as responding to lawful requests.

5. Categories of Personal Information Shared

Taxpayer Network does not sell your personal information. In the past 12 months, we may have shared the following categories with third parties:

  • Identifiers and Financial Information: Shared with vetted tax relief professionals, only with your explicit consent (e.g., via the Tax Relief Quiz).
  • Internet Activity: Shared with analytics providers to optimize our services.
  • Commercial Information: Shared with service providers for operational purposes (e.g., email delivery).

6. Your CCPA/CPRA Rights

As a California resident, you have the following rights:

  • Right to Know: Request details about the personal information we’ve collected, used, or shared in the past 12 months.
  • Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., legal retention requirements).
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information (Taxpayer Network does not sell data).
  • Right to Correct: Correct inaccurate personal information we hold about you.
  • Right to Limit Use of Sensitive Personal Information: Limit the use of sensitive data (we collect minimal sensitive data, only with consent).
  • Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

7. How to Exercise Your Rights

To exercise your CCPA/CPRA rights:

  • Submit a Request: Email privacy@taxpayernetwork.com or call 1-800-555-1234.
  • Verification Process: We’ll verify your identity by confirming details like your name, email, or phone number. For sensitive requests, we may require additional verification.
  • Response Time: We’ll respond within 45 days, or sooner if required. If we need more time, we’ll notify you with an explanation.
  • Authorized Agents: You may use an authorized agent to submit requests, provided they have written authorization or a power of attorney.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. For specific retention periods, please see Section 13 of our general Privacy Policy. You can request deletion of your data at any time (see Section 8).

9. Third-Party Sharing and Disclosure

We may share personal information with:

  • Vetted Tax Relief Professionals: With your consent, to provide tax relief services.
  • Service Providers: For website operations, analytics, or email delivery.
  • Legal Authorities: If required by law, regulation, or legal process (e.g., subpoenas).
  • Business Transfers: In case of a merger, acquisition, or asset sale.

10. Children’s Privacy

Taxpayer Network does not knowingly collect personal information from children under 16. We do not sell or share children’s data. If we discover such data, we’ll delete it promptly.

11. Security Measures

We protect your data with:

  • SSL encryption for data transmission.
  • Secure servers with restricted access.
  • Regular security audits and updates.

No system is fully secure, but we’ll notify you promptly of any data breach affecting your information.

12. Shine the Light Law

Under California’s “Shine the Light” law (Civil Code § 1798.83), you may request information about our sharing of personal information with third parties for direct marketing purposes. Taxpayer Network does not share data for these purposes, but you can contact us to confirm.

13. Do Not Track Signals

We do not currently respond to Do Not Track signals. You can manage cookies via your browser settings.

14. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date, and we may notify you via email for significant changes.

15. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please reach out to us at:

  • Email: contact@taxpayernetwork.com

  • Phone: [insert phone number]

  • Address: [insert physical address, if applicable]

This policy ensures compliance with the CCPA and CPRA while providing clear information for California residents. For additional details, refer to our general Privacy Policy.