Effective Date: June 3, 2025

Taxpayer Network respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (www.taxpayernetwork.com), use our services, or interact with us. We aim to be transparent about our practices and comply with applicable privacy laws. Please read this policy carefully to understand how we handle your information.

We collect various types of information to provide our services and improve your experience:

• Personal Information: Includes your name, email address, phone number, mailing address, and any other identifying details you provide through forms, quizzes, or contact requests.

• Tax-Related Information: Details about your tax debt or financial situation, such as the amount owed or income data, which you may submit through our Tax Relief Quiz or other forms.

• Usage Data: Technical information like your IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, and referral URLs.

• Cookies and Tracking Data: Data collected via cookies, web beacons, and similar technologies, including your preferences, session activity, and interactions with our site.

• Communication Data: Records of your interactions with us, such as emails, phone calls, or messages sent through our contact forms.

We only collect information that is necessary for the purposes outlined in this policy.

We use your information for the following purposes:

• To Provide Services: Deliver educational resources, tools (e.g., IRS Payment Plan Calculator), and content about tax debt relief.

• To Facilitate Connections: Match you with vetted tax relief professionals based on the information you provide, such as through our Tax Relief Quiz.

• To Communicate: Send you emails, newsletters, updates, or responses to inquiries (with your consent).

• To Improve Our Website: Analyze usage patterns to enhance site functionality, user experience, and content relevance.

• To Ensure Security: Detect and prevent fraud, spam, or unauthorized access to our systems.

• To Comply with Legal Obligations: Meet legal or regulatory requirements, such as responding to lawful requests from authorities.

We collect your information to:

• Provide educational resources and information about tax debt relief.

• Connect you with vetted tax relief professionals based on your needs.

• Improve our website functionality and user experience.

We use your information in the following ways:

• Service Delivery: To provide access to resources like guides, glossaries, and calculators, and to facilitate connections with tax relief professionals.

• Marketing and Communications: To send you informational emails, updates, or promotional content about tax relief (you can opt out at any time).

• Analytics and Improvement: To understand how users interact with our site, improve content, and enhance functionality.

• Security and Fraud Prevention: To monitor for suspicious activity and protect our systems and users.

We may share your information with:

• Vetted Tax Relief Professionals: When you opt in through forms like the Tax Relief Quiz, we share your details with trusted partners to provide you with tax relief services.

• Service Providers: Third parties that help us operate our website, such as hosting providers, analytics services (e.g., Google Analytics), and email delivery platforms.

• Legal Authorities: If required by law, regulation, or legal process (e.g., in response to a subpoena or court order).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We only share your information with tax relief professionals if you explicitly agree. For example, by submitting the Tax Relief Quiz and opting in, you authorize us to share your details with our trusted partners to assist you. You can withdraw this consent at any time by contacting us (see Section 16).

We take reasonable measures to protect your information, including:

• Encryption: We use SSL (Secure Sockets Layer) to encrypt data during transmission.

• Access Controls: Only authorized personnel can access your personal information, and they are bound by confidentiality agreements.

• Secure Storage: Your data is stored on secure servers with industry-standard protections.

• Regular Audits: We conduct periodic reviews to ensure our security practices remain effective.

Despite our efforts, no online system is 100% secure. If a data breach occurs that may impact your information, we will notify you as required by law.

You have certain rights regarding your personal information, including:

• Access: Request a copy of the data we’ve collected about you.

• Correction: Update or correct any inaccurate or incomplete information.

• Deletion: Request that we delete your data, subject to legal retention requirements.

• Opt-Out of Sharing: Stop us from sharing your information with tax relief professionals or third parties (where applicable).

• Opt-Out of Marketing: Unsubscribe from emails or newsletters by clicking the “unsubscribe” link in any email or contacting us directly.

To exercise these rights, please contact us at [insert contact information]. We will respond to your request within a reasonable timeframe, typically within 30 days, as required by law.

We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage. These tools may collect:

• Session Data: Pages visited, time spent, and clicks.

• Preference Data: Language settings or saved preferences.

• Technical Data: IP address, browser type, and device information.

Managing Cookies:

• You can disable cookies through your browser settings, but this may impact site functionality.

• We may use third-party cookies (e.g., Google Analytics) to track usage trends.

• For more details on cookies, see our Cookie Policy (if applicable).

Our website may contain links to external sites, such as IRS.gov or third-party resources. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Taxpayer Network is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we discover we have collected such data, we will delete it promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Taxpayer Network is based in the United States, and your data may be transferred to and processed in the U.S., regardless of where you are located. By using our services, you consent to this transfer, which may involve different privacy protections than those in your jurisdiction. We take steps to ensure your data is handled securely in accordance with this policy.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Quiz Data: Retained until we connect you with a tax relief professional, unless you request deletion.

• Usage Data: Kept for up to 24 months for analytics purposes.

• Legal Requirements: Retained as required by law (e.g., for tax or audit purposes).

After this period, we securely delete or anonymize your data. You can request deletion earlier by contacting us (see Section 16).

We are committed to complying with all applicable privacy laws. For California residents, please review our California Privacy Policy for details on your rights under the California Consumer Privacy Act (CCPA). If you are located in another jurisdiction with specific privacy requirements (e.g., GDPR for EU residents), please contact us to learn more about your rights.

Taxpayer Network does not sell your personal information to third parties for marketing purposes. However, if you are a California resident and wish to opt out of any potential data sharing under the CCPA, please visit our Do Not Sell My Info page for more information.

If you opt in to receive communications from us or our partners, we may send you emails or SMS messages with tax-related information, updates, or offers. You can opt out at any time by:

• Clicking the “unsubscribe” link in emails.

• Replying “STOP” to SMS messages.

• Contacting us directly (see Section 18).

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. Significant updates will be posted on our website with a revised effective date, and we may notify you via email if required by law. We encourage you to review this policy periodically to stay informed.

If you have questions, concerns, or wish to exercise your privacy rights, please reach out to us at:

• Email: contact@taxpayernetwork.com

• Phone: [insert phone number]

• Address: [insert physical address, if applicable]

We aim to respond to all requests within 30 days, or sooner if required by law.